Senior Product Designer & Leader

10 years of product & UX experience building products people love. (B2B & B2C SaaS)
Generalist. Full-stack user-centered designer + researcher with strong visual design principles.
Information Architect. Loves writing, semantics, machine learning, and organizing words and data.
Growth & data focused. Measures against key business metrics to drive revenue. Optimizes flows to increase conversions, acquisition, and retention.
Leader. Takes ownership and builds consensus. Operates cross-functionally on strategy & execution.
Remote expert. Six years working remotely with distributed teams. Exceptional communication skills.

Professional Experience

Mar 2016 – Mar 2020 (4 years)

Principal Product Designer @ Poached (SaaS, remote)

Owned the user-centered design process. Worked across teams to build and ship a hiring platform that handles 100,000 monthly job applications for the nation's top restaurants.
Drove growth of job posts by 45% and applications by 59% using data, research, design, and a/b testing.
Increased scheduled interviews 1,300% by designing a cross-platform (web, mobile, email, SMS) product experience for both B2B & B2C users.
Architected the job search experience and collaborated with engineering to improve job discovery through machine learning.
Influenced executives & stakeholders to reach consensus on product strategy and features.

Dec 2013 – Mar 2015 (2 years)

Senior Product Designer @ dlvr.it (SaaS, remote)

Partnered with the founder on product strategy and design concepts to automate social media. Helped customers like Reuters, ESPN, CBS, and USA Today save time and money.
Prototype and visual design of features over a million customers use to deliver 5 million posts/day.
Worked with the engineering team to build, test, and ship multiple iterations and a major new product version.

Sept 2009 – Sept 2013 (4 years)

UX Manager, Product @ Janrain

Hired and led a five-person UX team. Provided team-building opportunities. Listened, mentored, motivated.
Worked with Google, Twitter, Facebook, et al. to define industry best practices for registration & social login.
Oversaw design, user research, and usability testing for a suite of cross-platform social login & cloud identity products. Supported 300,000 customers including NPR, BBC, DocuSign, and Newsweek.
Operated both at the strategic level on product & process and the execution level on design & research.

2012 – Current

Freelance Writer & Photographer

Write stories and photograph outdoor adventures for brands including REI, Westcomb, Stio, and Altra Running.

Nov 2005 – Sept 2008 (3 years)

UX/UI Lead @ Pheedo

Designed and implemented interfaces for an advertising platform SaaS, contributing to 1 billion monthly impressions, 27 million uniques, and 300% revenue growth. Customers included NY Times, Cnet, NBC, Wired & USAToday.

Nov 2004 – Nov 2005 (1 year)

Senior Web Developer @ Curiosity Group

Built interactive marketing sites in an agency setting for clients including HP & Apple.

Education

1995 – 1997

Geographic Information Systems

Columbia College

Gabe Grayum — Senior/Principal Product Designer